Keys' debut album, Songs in A Minor, was a commercial success, selling over 12 million copies worldwide. She became the best-selling new artist and best-selling R&B artist of 2001. The album earned Keys five Grammy Awards in 2002, including Best New Artist and Song of the Year for "Fallin'". Her second studio album, The Diary of Alicia Keys, was released in 2003 and was also another success worldwide, selling eight million copies. The album garnered her an additional four Grammy Awards in 2005. Later that year, she released her first live album, Unplugged, which debuted at number one in the United States. She became the first female to have an MTV Unplugged album to debut at number one and the highest since Nirvana in 1994.
Keys made guest appearances on several television series in the following years, beginning with Charmed. She made her film debut in Smokin' Aces and went on to appear in The Nanny Diaries in 2007. Her third studio album, As I Am, was released in the same year and sold six million copies worldwide, earning Keys an additional three Grammy Awards. The following year, she appeared in The Secret Life of Bees, which earned her a nomination at the NAACP Image Awards. She released her fourth album, The Element of Freedom, in December 2009, which became Keys' first chart-topping album in the United Kingdom. Throughout her career, Keys has won numerous awards and has sold over 30 million albums worldwide. Billboard magazine named her the top R&B artist of the 2000–2009 decade, establishing herself as one of the best-selling artists of her time. In 2010, VH1 included Keys on its list of the 100 Greatest Artists of All Time.
Keys has a vocal range of a contralto, which spans three octaves. Often referred to as the "Princess of Soul", Keys has been commended as having a strong, raw and impassioned voice; others feel that her voice is "emotionally manufactured" at times and that she pushes her voice out of its natural range. Keys' songwriting is often criticized for lack of depth, which has led to her writing abilities being called limited. Her lyrics have been called generic, clichéd and that her songs revolve around generalities. Greg Kot of the Chicago Tribune feels that she "[pokes] around for multi-format hits rather than trying to project any sort of artistic vision". Diversely, Jon Pareles of Blender magazine stated that the musical composition of her songs makes up for their lyrical weakness, while Gregory Stephen Tate of The Village Voice compared Keys' writing and production to 1970s music.
Joanna Hunkin of The New Zealand Herald reviewed one of Keys' performances, where Kylie Minogue also attended. She described Minogue's reaction to Keys' performance, saying "it was obvious she was just as much of a fan as the 10,000 other people at Vector Arena". She went on to say that Minogue was "the original pop princess bowing down to the modern-day queen of soul". Hunkin characterized Keys' opening performance as a "headbanging, hip-gyrating performance" and her energy as "high-octane energy most bands save for their closing finale". At the end of her two-hour performance, fans "screamed, stomped and begged for a second encore". Hillary Crosley and Mariel Concepcion of Billboard magazine noted that her shows are "extremely coordinated" with the audience's attention span "consistently maintained". The show ended with a standing ovation and Keys "proved that a dynamic performance mixed with superior musicianship always wins". Throughout her career, Keys has won numerous awards and is listed on the Recording Industry Association of America's best-selling artists in the United States, with 15 million certified albums. She has sold over 30 million albums worldwide and has established herself as one of the best-selling artists of her time.
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